“How Do I Get To Your Paris Office?”

Opening hours are below.


Our Paris Address:

2, rue Dussoubs, 75002 Paris
paris@bluemarble.org
Phone: +(33) (0) 1.42.36.02.34
Fax: +(33) (0) 1.42.36.92.81
To dial France from abroad, dial the international access code: 00 from any country except the US or Canada, 011 from the US or Canada. Then dial the country code (33), and finally our number, beginning with 1.
To dial from within France, dial 0, and then our number, beginning with 1.

Métro stops, in order of proximity, are
- Etienne-Marcel (line 4), 3 short blocks.
- Réaumur-Sebastopol (line 3, exit “rue St.-Denis”), 4 short blocks.
- Châtelet/les-Halles (lines A, B, D, 1, 7, 11 & 14, exit “Rue de Rambuteau / Rue de Turbigo”), 5 short blocks.

Here is a neighborhood map


Directions:

From Charles de Gaulle & Orly Airports (with hints on coming from Beauvais)

From Paris’ 7 Railway Stations, Station by Station:

• Gare d’Austerlitz
  Local (bike-carrying) trains from the Loire Valley, all trains from the Limousin and the Dordogne Valley (Souillac, Rocamadour), overnight trains from all points in France and Spain.
• Gare de Bercy
  Overnight trains from Italy, some trains from northern Burgundy (Auxerre).
• Gare de l’Est
  Trains from Alsace, Champagne, and eastern France in general; southern and central Germany, German and Italian-speaking Switzerland, Luxembourg.
• Gare de Lyon
  Trains from southeastern France: Lyon, the Alps, Burgundy, the Jura, Provence, the Côte d’Azur, the Cévennes, Longuedoc, Cataluña. Daylight trains from Barcelona, Italy, and French-speaking Switzerland.
• Gare Montparnasse
  Trains from southwestern France, Brittany, Chartres, Granville and the Channel Islands. Daylight trains from Madrid and San Sebastian. TGV services from the Loire Valley.
• Gare du Nord
  Trains from Flanders, the Low Countries (Belgium, Holland), northern Germany, and England.
• Gare St.-Lazare
  Trains from all points in Normandy except Granville (those come into Gare Montparnasse)
  

Area Map


“When Are You There?”
Our Paris Office Opening Hours

June - September.
9h30a - 1p and 2:30p - 6p, Monday - Saturday.
Our office will be exceptionally closed, except by appointment, on Saturday, Sept. 28.
At this season, we are often around at other times, and especially on trip departure dates: earlier, later, through the lunch hour, on Sundays.... Enquire if you need to come in outside of our normal hours. Even if you are not willing to pay our special “Off Hours Appointment” charge, ask if we are around when you want us to be. We may be able to tell you we are, in which case you may make an appointment without additional charge....

If you are renting one of our apartments or travelling on one of our cycle trips, and one of us can be scheduled to be in the office for you without having to come in specially (generally the case), there is no charge for a meeting at any time between 9a and 7p, Monday - Friday (or, obviously, during our regular Saturday hours). If your booking decision depends on it, ask if this service can be provided for free before booking.

May 2 - 31, October 1 - 17.
9h30a - 1p and 2:30p - 6p, Monday afternoon, and Tuesday - Friday.
In addition, we open by appointment* on Monday mornings (9:30a - 1p) and on Saturdays (9h30a - 1p, 2:30p - 6p).
* On Saturday afternoons and Monday mornings, appointments are available without charge to guests on our organized cycle trips, or to renters of our Paris apartments. They are also available without charge to any client, for any service, on Saturday mornings. Otherwise, an “Off-hours Appointment Charge” will apply.
See “Appointments,” below, for details regarding making one.

October 18 - May 1.
In this, our “off season,” we are open by appointment only. Appointments are generally available without charge, Monday through Friday 9:30a - 1p and 2:30p - 6p, and on Saturdays from 10a to 1p. Appointments may additionally be available at other times, but an “Off-Hours Appointment” charge will apply.
At this season, the office is often covered by a single person. S/he may be absent for an outside errand or meeting. Hence the need for an appointment. Appointments are especially advisable on Mondays, Wednesdays and Saturdays, since, if we have nothing scheduled, these are days we choose to not to staff the office, to permit offsite work. We are pretty reliably in the office on Tuesday, Thursday and Friday, 9:30a - 12:30p, and 2:30p - 6p.



Appointments

At times when our office is not reliably staffed, you may make an appointment to come in. We will then guarantee our presence for you.

These appointments are free for certain services and at certain times, as specified above. At other times (our “Off Hours”) they imply a charge. See “Off-Hours Appointments,” below, for complimentary information.

For all appointments, an agent will be at our office at the agreed time, and wait for one hour from that time. If you are delayed, and ask us to wait for you, the cost is 25€ per additional hour (beyond the first), whether the initial appointment was without charge, or “Off-Hours” (and thus implied a fee).

To make an appointment, the service for which you are coming in must be reserved and prepaid. Follow this link to see how.

Cancellation of an Appointment
If you cannot come in for an appointment you have made, we are grateful for your courtesy in canceling. Cancellation may be by e.mail (paris@bluemarble.org) or by phone call to our Paris office (see top of page for the number). A free appointment not canceled at the latest by close of business on the day prior (same day for an evening appointment), will be invoiced 25€.



Off-Hours Appointments,
If you need us to open just for you, at a time (or for a service) where free appointments are not available, we can usually arrange it. This service is subject to availability, and a flat fee of 50€ applies.

The Off-Hours Appointment fee, as well as the cost of the service(s) being reserved, must be prepaid at the time of the reservation. Otherwise no reservation is considered to have been made. Other conditions for making an “Off-Hours Appointment” are the same as those for a regular appointment, above.

Cancellation of an Off-Hours Appointments
You may cancel a pre-reserved Off-Hours Appointment without charge until 2 business days (M - Fr except holidays) prior to the scheduled appointment. Cancellation may be by e.mail (paris@bluemarble.org) or phone call to our Paris office (see top of page).
Example: to obtain a full refund, a Friday appointment would have to be canceled by close of business on Wednesday. A Sunday or a Monday appointment would have to be canceled by close of business on Thursday).

On shorter notice, but still prior to our Paris office closing on the last business day prior to your appointment, we rebate half of the charge. We also rebate half the charge for evening appointments cancelled before the end of business hours on the same day.

If you do not cancel your Off-Hours Appointment, and simply do not show up, we will wait one hour, then assume you are not coming, and go home, grumbling. No refund is made in this case.

As a practical matter, this means that if your flight is delayed 6 hours, and you learn of the delay before takeoff, you should be sure to contact our Paris office, and ask us to schedule a new appointment. We will naturally make every effort to accommodate your request. A new 50€ fee will be due, but any rebate of the previously paid fee will be credited against this new charge, and at least you avoid paying for multiple extra hours....